1. Copyright and Ownership
a. General Artwork, Commissioned Artwork, Illustrations, Website Design, Icon Design, Graphic Design, Programming, and Copy: Unless otherwise specified in a written agreement, all copyrights for work produced by Expressive Media, including but not limited to General Artwork, Commissioned Artwork, Illustrations, Website Design, Icon Design, Graphic Design, Programming, and Copy, are the exclusive property of Expressive Media. It is the client’s responsibility to ensure that any materials provided to us do not infringe upon third-party copyrights.
b. Client Ownership: In cases where the client owns specific copyrights for provided materials, those copyrights will remain with the client. However, the client is responsible for any claims arising from the use of such materials.
c. Promotion: Expressive Media reserves the right to promote its services through the artwork produced, unless an alternative agreement is in place. All websites designed by Expressive Media will include at least one link back to our website or another website of our choice, unless otherwise agreed upon. If the client does not wish to have their project promoted in this manner, the final project cost will be adjusted to account for the omitted promotion.
2. Refund Policy
a. No Refund: Expressive Media does not offer refunds for services provided when the client’s project aligns with the original brief and meets the client’s expectations.
b. Full Refund: In the event that the project files are damaged or do not align with the original brief provided by the client, a full refund will be issued.
a. Deposit Requirement: Expressive Media requires a 50% deposit upfront before commencing work on any project or service. Deposits can be made in person, via PayPal, or through bank transfer.
b. Final Payment: The remaining 50% balance must be paid upon project completion and before the final project files are delivered to the client.
c. Non-Payment: Failure to pay the remaining 50% balance as agreed will result in the deposit and project files remaining the property of Expressive Media. If a deposit is paid, and work is not delivered to the client, the full deposit will be refunded. If the project has already begun and work has been completed, all work remains the property of Expressive Media unless the client forfeits their deposit.
a. Optional Training: Training is available as an optional extra, free of charge. Training sessions will be conducted over Zoom digital meetings, lasting no more than one hour, scheduled at a mutually agreeable time.
5. Invoiced Projects
a. Immediate Payment: For smaller projects where no deposit is required, full payment is due immediately upon receipt of the invoice.
6. Reserved Rights
a. Price and Availability Changes: Brian Revie and Expressive Media reserve the right to change the price and availability of any product or service without prior notice, at their sole discretion.
b. Changes to Terms and Conditions: Expressive Media reserves the right to make changes to these terms and conditions without prior notice at the sole discretion of the founder/creator, Brian Revie.